2015 HOLIDAY HAPPENINGS!

blog TCC Dec 3, 2015

winter

I'm not going to lie, we LOVE the Holidays here at TCC! Every year we look forward to organizing our 10 Days of Giveaways, Holiday Skating and new holiday promotions!! This year is no different. If you haven't had a chance to take a peek at our Holiday Happenings this year.

I’m not going to lie, we LOVE the Holidays here at TCC! Every year we look forward to organizing our 10 Days of Giveaways, Holiday Skating and new holiday promotions!! This year is no different. If you haven’t had a chance to take a peek at our Holiday Happenings this year.

AND, if its Holiday Music you’re looking for, we’ve got that too! Channel 1936 will be playing Christmas Music until January 5th!

IPTV Channel Changes ? Nov. 01/15

blog TCC Oct 26, 2015

digital tv

ATTENTION ALL IPTV CUSTOMERS: We have some important news regarding your TV channels ..

ATTENTION ALL IPTV CUSTOMERS: We have some important news regarding your TV channels ..

[First, to confirm, this change will affect areas of Bayfield, Varna, Brucefield, Kippen, Egmondville, Clinton & Londesboro.]

Effective November 1st, 2015 the following channels will be removed from your TV package as they will be no longer be available to us:

PBS BUFFALO
17 ABC BUFFALO SD
18 CBS BUFFALO SD
19 FOX BUFFALO SD
20 NBC BUFFALO SD
22 CTV2 BARRIE
29 CBC FREDRICTON
30 NTV
33 ASN
801 AOV
802 SATN
1004 OMNI 1 HD
1005 PBS DETROIT
1017 ABC BUFFALO HD
1018 CBS BUFFALO HD
1019 FOX BUFFALO HD
1020 NBC BUFFALO HD
1023 OMNI 2 HD
1613 SRC TORONTO HD
2008 VOICEPRINT

BUT WAIT ? it gets better ?

Effective November 1st, 2015 the following channels will be ADDED to your TV package:

10  FIREPLACE CHANNEL
16 PBS DETROIT SD
17 ABC DETROIT SD
18 CBS DETROIT SD
19 FOX DETROIT SD
20 NBC DETROIT SD
22 CTV2 TORONTO
29 CBC ST JOHNS SD
71 CTV 2 ATLANTIC SD
1013 CTV KITCHENER HD
1016 PBS DETROIT HD
1017 ABC DETROIT HD
1018 CBS DETROIT HD
1019 FOX DETROIT HD
1020 NBC DETROIT HD
1056 ABC SEATTLE HD
1057 CBS SEATTLE HD
1058 FOX SEATTLE HD
1059 NBC SEATTLE HD
1060 PBS SEATTLE HD

If you have any questions at all, please contact us, we are happy to help! We thank you for your patience!

CableTV Changes Coming Nov. 01/15

blog TCC Oct 22, 2015

wow

ATTENTION ALL CABLETV CUSTOMERS: We have some important news regarding your TV channels ..

ATTENTION ALL CABLETV CUSTOMERS: We have some important news regarding your TV channels ..

[First, to confirm, this change will affect areas of Blyth, Brussels, Walton, Seaforth, Harpurhay or Egmondville.]

Effective November 1st, 2015 the following channels will be removed from your TV package as they will no longer be available to us:

16 FOX BUFFALO
25 CBS BUFFALO
26 PBS BUFFALO
247 OMNI 1 HD
248 OMNI 2 HD
253 PBS BUFFALO HD
357 NTV
358 CBC CALGARY
359 CTV CALGARY

BUT WAIT ? it gets better ?

Effective November 1st, 2015 the following channels will be ADDED to your TV package:

247 V MONTREAL
248 TVA
253 PBS DETROIT HD
357 APTN
358 CHCH HD
359 THE SHOPPING CHANNEL HD
378 PBS SEATTLE HD
385 FOX DETROIT SD

If you have any questions at all, please contact us, we are happy to help! We thank you for your patience!

SmartHub – You’re Going to LOVE it!

blog TCC Sep 23, 2015

how to

I am excited to finally announce that we have officially launched SmartHub, our new online portal! It has so many new features that allow our customers a better 'snapshot' of their TCC account at all times. What's even better is there is a free mobile APP available for download so you can check your bill, pay your account and so much more ? on the go!

Hi Everyone ?

I am excited to finally announce that we have officially launched SmartHub, our new online portal! It has so many new features that allow our customers a better ‘snapshot’ of their TCC account at all times. What’s even better is there is a free mobile APP available for download so you can check your bill, pay your account and so much more ? on the go!

It only seemed appropriate that this weeks #howtotuesday was all about SmartHub and how to get started. Take a look around, let us know what you think!

 

smart hub

Here We GROW Again .. Join US

blog TCC Sep 8, 2015

job

We are so excited to be opening our newest retail location in Brussels! We are looking for a part-time customer service representative to join our team! Think you have what it takes and want to learn more?! ?view the complete job description here!

We are so excited to be opening our newest retail location in Brussels! We are looking for a part-time customer service representative to join our team! Think you have what it takes and want to learn more?! ?view the complete job description here!

The deadline for applications is September 18, 2015.

HTT: Let Siri Help You MORE

blog TCC Sep 8, 2015

how to

If you're anything like me, I never use Siri. I guess I've never really given her a chance maybe. Turns out there are loads of things she can help with and a thing or two you can teach her. This week's How To Tuesday shows you a bunch of new way to integrate Siri into your life!

If you’re anything like me, I never use Siri. I guess I’ve never really given her a chance maybe. Turns out there are loads of things she can help with and a thing or two you can teach her. This week’s How To Tuesday shows you a bunch of new way to integrate Siri into your life!

Your Own Number Calling Your Home Phone?

blog TCC Jul 21, 2015

how

Ever went to answer your phone and look at the caller ID only to see your own number calling you? How is that possible?

Ever went to answer your phone and look at the caller ID only to see your own number calling you? How is that possible?

Seems strange, but its been happening more and more. Check out this article for more helpful information.

SUMMER 2015

blog TCC Jun 24, 2015

summer 2015

Hot off the press ? here are is the SUMMER 2015 Newsletter! ? A paper copy will also be sent in your bill.

Hot off the press ? here are is the SUMMER 2015 Newsletter! ? A paper copy will also be sent in your bill.

Enjoy!

How to Read Your First Bill

blog TCC Jun 23, 2015

how to

Understanding your first bill can be hard, we get it. Here is another installment of #howtotuesday !

Understanding your first bill can be hard, we get it. Here is another installment of #howtotuesday !

If you have an idea for How To Tuesday, please let us know!

 

bills

Introducing TCC How-To Tuesdays

blog TCC May 26, 2015

how to

Technology is always changing and it's hard to keep up! We are always looking for ways to help our customers with their questions in an easier way. There are so many tips and tricks we have up our sleeves that it was time to start writing them down!

Technology is always changing and it’s hard to keep up! We are always looking for ways to help our customers with their questions in an easier way. There are so many tips and tricks we have up our sleeves that it was time to start writing them down!

Every Tuesday we will post a new ‘How-To Tuesday’ answering some of the most commonly  asked questions we get here in the office.

If you have an idea for a How-To Tuesday, please let us know we are always looking for suggestions.

Our first installment is the ever popular question of how to set up your TCC email on your iPhone?

 

steps