Customer Commitment & Complaint Escalation

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From your very first contact with TCC, we aim to provide friendly customer service with solutions to fit your needs. If there is ever a time that you are dissatisfied with your service from TCC, we would like to hear from you so that we can continue to improve, and to help you achieve a satisfactory resolution. 

COMPLAINT ESCALATION PROCESS

STEP 1

STEP 2

STEP 3

* complaint, dispute, CRTC, CCTS, Commission, Ombudsman

 

Legal Stuff & Terms of Service
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